Cancellation Policy

All classes are included in this policy except Intermediate Obedience Group that meets on Saturdays.

If a scheduled class is cancelled due to weather, the class will be made up by extending the final class date one week. All six classes will be offered.

If you miss a class due to a conflict in your schedule, the class can't be made up. 



Refund Policy

If a client requests a refund prior to the class start date, the full amount will be refunded.

If a class has started, we will refund the class fee up to three business days following the class start date if no classes have been attended. If notification is after the third business day, no refunds will be given.                            

 

 If the client has a medical reason, the dog is sick or a family emergency, after the class has started, no classes have been attended and notification is after the third business day, a refund may be issued minus a $25 cancellation fee. If a medical reason exists and classes have been attended, the value of the missed classes may be used toward another class within the next six months. After six months, no refunds or applications toward another class may be made.

If a client can't attend a class session after the class has begun, in lieu of a refund, we will apply the full registration fee toward another class within the next six months.